The Basic Nature of Freight Sales
The freight industry has gone through lots of changes throughout the years to bring about the way business is conducted today. Among the changes is how freight sales representatives conduct business on behalf of the freight carriers they represent.
Thanks to technology, shipping managers are finding new ways to avoid the pesky salesman. Shipping managers and their bosses are searching for a shipping company that can add value to their organization.
That doesn't mean there isn't a place for sales representatives signing up new business. Shippers don't want to see the freight selling process as an opportunity for loss, damage, delayed transport times and theft.
As a potential customer of any shipping company, bear a few things in mind.
It's a good idea for you, the shipper, to have an accurate scale to weigh your merchandise and record the weight of your shipment. Why? The shipping company will reweigh the shipment before transporting it to make sure you are billed the correct rate. So, if there is a disagreement, you can bring it to the attention of your shipping company's sales representative.
While having a long-standing relationship with a freight service may seem like a good thing, it would be smart to check the rates and quality of service with other freight carriers. That way you can ensure you are receiving the best price for the services rendered. If your current freight carrier's quality of service has gotten worse over the years, it's time to find a different one to meet your needs.